1600 S Grand HWY, Clermont, FL 34711
1600 S Grand HWY, Clermont, FL 34711
Last Updated: 12/17/2025
Kinetic Veterinary Specialists (“KVS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website [insert website URL] (the “Site”). This Privacy Policy explains what information we collect, how we use it, and how we protect it.
When you use our Site, you may voluntarily provide personal information such as your name, email address, phone number, and other contact details when submitting forms, requesting appointments, or contacting us. You may also choose to provide information about your pet(s), including name, species, breed, age, and medical-related details, for the purpose of scheduling care or requesting services.
We may also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, pages visited, and general usage data. This information helps us understand how the Site is used and improve functionality.
Information collected through the Site is used to respond to inquiries, schedule appointments, provide veterinary services, communicate updates or reminders, improve our website and services, maintain internal records, and comply with applicable legal or regulatory requirements.
We do not sell or rent your personal information. Information may be shared with trusted third-party service providers who assist with website hosting, analytics, communications, or practice operations, and only as necessary for those services. Information may also be disclosed if required by law or legal process.
Our Site may use cookies or similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some features of the Site may not function as intended.
We take reasonable administrative, technical, and physical measures to protect your information. While we strive to safeguard your data, no method of online transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage users to review their privacy policies.
We will collect your phone numbers when you voluntarily provide them to us, for example, when filling out the “New Client Registration Form” or during new client inquiries. You can opt in to receive text messaging by initialing the text messaging consent clause on the “New Client Registration Form”.
Your phone numbers are primarily used to provide you with personalized services and updates on your pets. These text messages may relate to appointment times, discharges times, patient updates, medication pick-ups, or answering client questions. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. Customer information is never shared with third parties/affiliates for marketing/promotional purposes. We use Grasshopper to send all SMS communication to users who have opted in. Please view Grasshopper’s privacy policy here with information on how they use user information.
If at any time you wish to stop receiving marketing SMS from us, you can opt out by:
Texting STOP to opt out
Texting CANCEL to opt out
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].